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Full technical support, which provides speedy, personal assistance from our support staff is included for the first year, after which technical support can be purchased on an annual basis. Free access to new versions and any bug fixes are also included. The maintenance package also includes the integrated F-Secure Anti-Virus system, which protects your email lists from harmful computer viruses.
Additional services, including training and consulting and our new 24x7 assistance service, are available upon request. Please contact your sales representative for more information.
Support for our products and services is available on business days from 9 a.m. to 6 p.m. EST (Eastern Standard Time) except during L-Soft holidays. View a list of L-Soft holidays.
During normal business hours, we will acknowledge your email inquiry within one hour after receiving it. Our acknowledgment may include the answer to your inquiry, a request for additional information, or a status report regarding the additional time needed for research.
(Only for L-Soft customers with maintenance. Please include Customer ID number in email message. This will help us provide faster service.)
LISTSERV is a registered trademark licensed to L-Soft international, Inc.
All other trademarks, both marked and not marked, are the property of their respective owners.
See Guidelines for Proper Usage of the LISTSERV Trademark for more details.
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